Last Updated: July 10, 2025
1. Introduction
1.1. Welcome to the website of Taavura Group, including its subsidiaries and affiliated companies (hereinafter: "Taavura" or "The Company" or "The Group" or "we"). Taavura Group is a leading holding company in Israel, offering premium solutions in a wide range of fields, such as logistics and transportation, import of trucks, buses, and heavy equipment to Israel, as well as the import of cars and light commercial vehicles to Central Europe.
1.2. This Privacy Policy details matters related to privacy protection and the ways in which personal data is used within the Group, including data we collect about you when you request services from one of the Group’s companies or when you use the Group’s website, including the websites of its subsidiaries, their applications, or through social media pages, as well as via other communication channels such as email, phone calls, or chatbots (collectively: "The Digital Services"). This policy also describes the uses of such data, the ways it may be transferred to third parties, and the rights available to you regarding your personal data.
1.3. Taavura Group respects the privacy of users of the Digital Services (hereinafter: "The User(s)" or "you") and is committed to protecting the personal data collected about you.
1.4. The Group may suspend the operation of the Digital Services, in whole or in part, temporarily and/or permanently, at any time, for the purpose of performing updates, upgrades, corrections, adjustments, or due to availability or functionality disruptions of the website and/or malfunctions in the internet or telephone networks of any kind. The User hereby irrevocably waives any claim and shall be barred and estopped from raising any demand or lawsuit in this regard. Such corrections may take effect immediately or as required by law.
We respect your privacy and are committed to using transparent and fair privacy practices. We recommend reading this Privacy Policy carefully and contacting us with any questions via the communication methods listed below. If you do not agree with the terms set out in this Privacy Policy, please refrain from using our website or Digital Services.
2. Definitions
2.1. "Cookies" – a string of letters and numbers used for authentication, tracking, and storing information about a website visitor, such as saving user preferences.
2.2. "Usage Data" – refers to data collected automatically, whether generated by the service or from the service infrastructure itself (for example, duration of a page visit).
2.3. "Device" – any component used to access the service, such as a computer, mobile device, or digital tablet.
2.4. "Personal Data" – any information relating to an identified or reasonably identifiable individual, including name, ID number, biometric identifier, location data, online identifier, or one or more factors specific to the individual’s physical, health, economic, social, or cultural identity.
2.5. "Digital Service(s)" – as defined in Section 1.2.
2.6. "Service Provider" – any entity, company, organization, or individual that processes personal information and/or data (usage data or personal data) on behalf of or for the Group. This refers to third-party providers and/or individuals employed by the Group on an outsourcing basis to facilitate, perform, or provide services on behalf of the Group, or to assist the Group in monitoring, analyzing usage, and improving services as deemed necessary.
2.7. "You" or "User" – the individual using the Digital Services in any manner.
3. Consent
3.1. By registering for or using the Digital Services, you agree to this Privacy Policy. Some services on the website and in the Digital Services require the User to provide personal details such as contact information.
3.2. It is hereby clarified that you are under no legal obligation to provide such information, unless otherwise stated, and that providing personal data is subject to your will and consent. However, providing some of this data may be a necessary condition for receiving certain services offered through the Digital Services.
4. Information We Collect
4.1. The personal data collected and used by the Group is strictly limited to the data necessary in order to provide you with a personalized user experience or to supply you with services in accordance with applicable data protection laws.
4.2. Collection occurs when you:
· Apply for a job position.
· Contact us via email and/or telephone and/or through our contact details.
· Use our Digital Services freely and learn about our services through the information offered on the website.
4.3. What personal information do we collect:
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Source of Personal Data
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Method of Collection and Types of Data Collected
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Purposes of Use
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Personal Data provided directly by you
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Personal Data you enter when requesting services, contacting us, applying for a job, or using the various services offered by the Group. Includes:
Full name
Contact details (phone, email)
Residential address
Subject and content of inquiry
CVs (for job applications)
Additional documents and information as required
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Provision of logistics and transportation services;
Handling customer inquiries;
Recruitment processes;
Maintaining contact;
Advertising and marketing (with consent)
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Personal Data collected through use of the website/Digital Services
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Personal Data automatically collected from your device when accessing the services. Includes:
IP address
Browser type and operating system
Browsing history
Pages viewed
Offers and services of interest
Time spent
Usage frequency
Device information
Cookies and tracking data
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Improving user experience;
Information security and fraud prevention;
Development and improvement of services;
Legal requirements;
Correction of technical malfunctions
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Personal Data collected from third parties
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Personal Data received from service providers and third parties in connection with the services provided by the Group. Includes:
Identity verification information
Required regulatory information
Information for service improvement
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Compliance with regulatory and legal requirements;
Information security;
Service improvement
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Aggregated and statistical data
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Aggregated information, metadata, and statistical data regarding the use of the services that does not personally identify users
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Operation, maintenance, and improvement of services;
Business decision-making;
Research and development
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5. Purposes of Use of Information
5.1. The use of such information shall be for the purposes detailed in the table above and for the following purposes:
5.1.1. To provide services and/or handle your inquiries and/or process job applications.
5.1.2. To improve your user experience with the services, measure service performance, and enhance their content and design.
5.1.3. For processing statistical information by collecting and analyzing anonymous, statistical, or aggregated data.
5.1.4. For legal purposes or to fulfill a legal obligation (for example, to comply with a court order, law, or request from an authorized authority).
5.1.5. To identify, prevent, or address fraud, information security events, or technical problems.
5.1.6. To protect against infringement of third-party rights, including intellectual property rights, privacy violations, and defamation.
5.1.7. To receive and handle user inquiries.
5.1.8. To contact you, if necessary.
5.1.9. To secure the services offered.
5.1.10. To protect the Company’s assets, employees, and managers.
5.1.11. For safety and compliance with professional standards.
5.2. The use of the information collected shall be made solely in accordance with this Privacy Policy and in compliance with applicable data protection laws.
6. Information Regarding Minors
6.1. The Group’s Digital Services are primarily intended for users aged 18 and above. In cases where a specific service is available to users under the age of 18, the prior and explicit consent of a parent or legal guardian of the minor is required before using the services and providing personal data.
6.2. The Group collects and processes personal information of minors only in the following cases:
6.2.1. When the parent or legal guardian has given explicit consent;
6.2.2. When required by law or regulatory provisions;
6.2.3. As part of providing a service to a minor under a legally valid agreement, provided that the service was initially approved by the parents or legal guardian of the minor (for example, student transportation services).
6.3. The Group may use technological tools and automated software to verify users’ ages and prevent minors from accessing services not intended for them, as part of its efforts to prevent fraud and impersonation and to ensure compliance with the law.
7. Databases
7.1. The data collected shall be stored in the Group’s databases and under its responsibility.
7.2. Without derogating from the generality of the above in the section on the use of personal data, the Group undertakes to comply with the provisions of the law regarding the storage and transfer of personal data, and undertakes to comply with the provisions of the Privacy Protection Law, 5741-1981 ("The Privacy Protection Law"), the regulations enacted thereunder, including the Privacy Protection Regulations (Data Security), 5777-2017 ("The Data Security Regulations"), and the Privacy Protection Regulations (Transfer of Data to Databases Outside the State’s Borders), 5761-2001 ("The Data Transfer Abroad Regulations"), as well as the relevant guidelines of the Privacy Protection Authority, all as may be amended from time to time.
8. Transfer of Personal Data to Third Parties
8.1. The Group does not sell or share your personal data for commercial purposes. The Group will not transfer your personal details, including any information collected about you during your use of the website (to the extent such details and information personally identify you), to any third parties, except in the following cases:
8.1.1. At your request and/or with your explicit consent.
8.1.2. In any case where you have violated the Terms of Use, including this Privacy Policy and/or specific terms of use, and/or in cases where you or anyone on your behalf, through the Digital Services, performed or attempted to perform actions contrary to the Terms of Use, this Privacy Policy, or applicable laws.
8.1.3. Disclosure of your personal data to competent law enforcement authorities, courts, and regulatory bodies in accordance with the law, or pursuant to a judicial order requiring the Group or one of its subsidiaries to disclose your information to third parties.
8.1.4. In connection with any dispute, claim, demand, or legal proceedings conducted between you and/or on your behalf and the Group and/or anyone acting on its behalf, including for the purpose of enforcing this Privacy Policy, including investigations of potential violations.
8.1.5. In any case the Group believes that disclosure of the information is necessary to prevent serious harm to the Group’s property and/or personnel, to you and/or to third parties, or to prevent other serious harm, at the sole discretion of the Group.
8.1.6. In the event that the Group transfers and/or assigns its operations and/or its rights and obligations towards you to third parties, including by way of merger, transfer, or sale of all or substantially all of the Group’s assets to a third party or to affiliated companies, provided that such third parties assume the obligations set forth in this Privacy Policy.
8.1.7. Transfer of information to technical service providers for the purpose of website maintenance, fixing technological malfunctions, operating computer systems, and storing information. The Group uses local hosting servers and may use external cloud-based services.
8.1.8. Sharing information with transportation and logistics service providers, delivery and storage providers, for the purpose of providing the required services to the Group’s customers.
8.1.9. Sharing personal data with information security companies for the purpose of detecting and preventing fraudulent activity, investigating security incidents, and managing risks.
8.1.10. Sharing information among Taavura Group companies for the purpose of providing integrated services, improving services provided to customers, complying with professional standards, and creating value propositions for the Group’s customers.
8.1.11. Non-personally identifiable and statistical information is not kept confidential and may be transferred to third parties.
9. Use of Cookies and Web Beacons
9.1. The Group uses cookies and web beacons in the Digital Services.
9.2. Web beacons or cookies are small graphic images embedded in web pages and other online content, used by the Group for the ongoing and proper operation of the Digital Services.
9.3. The Group uses essential cookies to store login details, identify the user, and other information that allows convenient access to the Digital Services. “Temporary” cookies are used for the ongoing operation of the Digital Services, system checks, collection of statistical data about usage, user monitoring, information security, collection of non-personal statistical usage and volume data, and more.
9.4. Some cookies and web beacons share the information collected from the Group’s websites with third parties that provide such files, for the purposes detailed in this Policy.
9.5. Unlike persistent cookies, temporary cookies are deleted from your computer when you log out of the website and services, after you close your browser. You may refuse to accept cookies and/or web beacons independently via your browser, unless such files are necessary to prevent fraud or to ensure the security of the website. However, refusal to accept such files may interfere with your use of the Digital Services.
9.6. You may also learn about your options to disable mobile application tracking through your device settings. For more information, see https://support.apple.com/iphone and https://support.google.com/android.
10. Exercising Rights of Access, Correction, and Deletion of Personal Data
10.1. In accordance with the provisions of the Privacy Protection Law, the Group allows you to exercise your right to access and correct your personal data as necessary.
10.2. To the extent that your personal data is stored in the Group’s databases, you are entitled to review this data, either personally or through an attorney authorized in writing, or by a legal guardian. You may contact the Group’s Data Protection Officer at any time with any question or clarification regarding the information or this Privacy Policy, or to request access to your information, at the address listed below. The Group will respond to your request as soon as possible and will allow you to review your information no later than 30 days from the date of the request, unless special circumstances require an extension, all subject to the provisions of the law.
10.3. After reviewing your information, if you find that it is incorrect, incomplete, unclear, or not up to date, you are entitled to request that the information be corrected or deleted, subject to the Company’s approval. Such a request does not obligate the Group to correct or delete the information in accordance with the request. The Group will respond as soon as possible and no later than 30 days from the date of the request, unless special circumstances require an extension, all subject to the provisions of the law.
10.4. Before the Company allows you or another person on your behalf to access and/or update and/or delete the personal information collected about you, you may be required to perform additional actions such as identity verification.
10.5. To exercise your rights or for any other question related to this Privacy Policy, you are welcome to contact us at: dpo@taavura.co.il.
10.6. The Group may retain a copy of the information in its archives, with restricted access, for legal and legitimate purposes, such as defense against claims or for lawful business purposes.
11. Information Security
11.1. The Group undertakes to comply with all applicable laws regarding information security, including the Privacy Protection Law and the Data Security Regulations.
11.2. The Group implements updated and strict information security systems and procedures and invests significant efforts in applying and maintaining the security of the website and users’ personal information (whether by itself or through certified third-party service providers).
11.3. The Group applies industry-standard information security procedures and policies to ensure the security of users’ information and to prevent any unauthorized use of such information, including identity theft and “phishing”.
11.4. While these systems reduce the risks of unauthorized intrusion into the Digital Services’ systems, they do not provide absolute protection. You are responsible for taking protective measures on the device you use to access the services.
11.5. The Group does not guarantee that the Digital Services will operate without disruption and/or that the information collected and/or provided, as described above, will be absolutely immune from unauthorized access or intrusion into the Group’s databases. The Group shall not be liable for any damage and/or loss, direct or indirect, of any kind, resulting therefrom, including due to privacy violations.
11.6. If you have concerns regarding certain information, refrain from transmitting such information over the internet.
11.7. Please note that we never request, and will never request, your credit card details or login password via email or phone call.
12. Use of Artificial Intelligence (AI)
12.1. The Group may use algorithm-based and machine learning systems to analyze collected information or to provide services, including through generative artificial intelligence, for various purposes such as improving logistics services, streamlining transportation processes, risk assessment, fraud detection and identification, personalization of services, enhancing user experience, optimizing inquiry handling, and providing recommendations to customers.
12.2. The Group ensures that algorithmic analysis results are reviewed by human oversight and takes measures to ensure fairness, accuracy, and the prevention of unreasonable bias.
12.3. The use of such systems is carried out with strict adherence to principles of transparency, accountability, and ethics, and in compliance with applicable laws in this field.
13. Direct Marketing and Advertising Messages
13.1. Providing personal information to Taavura Group through the Digital Services or by any other means constitutes explicit consent to receive emails and/or SMS messages from the Group regarding services (such as messages related to operational updates, service provision, or orders).
13.2. Subject to your consent, Taavura Group may send you marketing messages or direct mail containing content defined as “advertising material” under the Communications Law (Telecommunications and Broadcasting), 5742-1982, in the name of or on behalf of the Group. Such messages may include offers regarding the Group’s services and products, information about the Group’s activities, events, and conferences, through various channels including email, SMS, WhatsApp, push notifications, and other notifications.
13.3. You may, at any time, notify the Group of your wish to remove your address from the distribution list for advertising material by using one of the alternatives specified in the message and/or by contacting the following email address: dpo@taavura.co.il. For the avoidance of doubt, this does not prevent the Group from sending service-related messages required for the provision of services.
13.4. Some of the Group’s communications with you may be made as part of personalized outreach, based on your belonging to a population group determined by one or more profiling characteristics of individuals whose names are included in a database (“direct mailing”), in order to enable optimal targeting of the types of products and services sent to you. According to applicable law, you are entitled to request in writing that the information relating to you be deleted from the direct mailing database.
14. Other Websites
14.1. The Group requires any third party that stores or processes information on its behalf to maintain strict privacy and information security standards and to ensure compliance with applicable data protection laws. Any transfer of information abroad is carried out in accordance with and subject to legal requirements, including the Data Transfer Abroad Regulations. However, the terms of such services are governed by the third parties’ privacy policies.
14.2. The Digital Services may contain links to other websites or online resources. When you click on one of these links, you connect to another website or online resource, which may collect information about you voluntarily or through cookies or other technologies.
14.3. The Group has no control over the privacy policies of third-party websites or services and/or their practices and/or the consequences of their use. Therefore, any use of third-party content, including your access to third-party websites via links or advertisements on the website, is at your sole responsibility, and you shall have no claim or demand against the Group in this regard, including, without limitation, for any direct or indirect damage arising from such use and/or access and/or due to privacy violations and/or any collection or use of information by third parties. We recommend that you read the privacy policies and terms of use of such third parties.
15. Changes to the Privacy Policy
15.1. The Group reserves the right to change this Privacy Policy at any time and at its sole discretion, and asks all users to revisit this page as often as possible. Changes to the Privacy Policy shall take effect on the date of the last update of this Privacy Policy, and continued use of the website after the date of the last update shall constitute the user’s consent to the changes.
15.2. If the Privacy Policy is amended to comply with any legal requirement, such amendments may take effect immediately or as required by law. It is your responsibility to review the Privacy Policy and its update date from time to time.
16. Contact Us
For any matter, question, or request relating to this Privacy Policy or the exercise of your rights, you may contact us by email at: dpo@taavura.co.il or by mail at: Taavura Holdings Ltd., 2 Hahazon St. P.O.B. 320 Ramla 72102 Israel, Attn: Data Protection Officer.
